We have had a wonderful 3 years in the apartment and quite enjoy the area and are sad to be leaving. We would like to thank you for offering such a great environment at a very reasonable monthly cost. Natalie, thank you again for making the initial process of when I first contacted you so positive and easy. You have definitely been a landlord that cares. And Tim, thank you so much for all the hard work you have put towards maintaining the building and following through on requests very quickly.
It is with appreciation and gratitude that I write this testimonial to my amazing landlords whom I have the pleasure of calling friends, Natalie and Stephen McGarvey.
I had taken the apartment at Cayuga prior to them acquiring the building. Peeling paint all over the walls, linoleum floor with missing squares, smoke stains above the kitchen and shoddy carpet; just to give you an idea of the conditions in which I was raising my 4-year-old son. The common space was run down and outside was no better.
When Steve and Natalie took over the building, change began quickly
! I was honoured and surprised when they offered me the first apartment they completely renovated. Shortly thereafter, the outside garden was created and the laundry room completed. Brand new carpet was laid throughout the building and the improvements haven't stopped in 6 years
For the first few years their generosity extended to tenant BBQs, Christmas cards and gifts. Often, when I was going through difficult times, I would find grocery bags outside my door and inspirational messages of hope from them. They extend their philanthropy by donating all laundry money to those less fortunate.
It amazes me how far the building, like me, has come. I thank God for Steve and Natalie's generosity and friendship. They have become family to us and for that I feel so blessed.
I am proud to call Cayuga my home sweet home!
I moved into the Lakeshore West location over 3 years ago just after Stephen and Natalie had acquired the building. The unit that I ended up moving into had been totally renovated beautifully but the grounds and common areas were showing many signs of neglect. I loved the apartment and area but was a little leery, the agent that showed me the apartment explained the building had just been recently purchased and the new owners had many plans to address my concerns. True to their word the building has seen these upgrades, outside there is new landscaping, arbor with BBQ, fencing and awnings over entrance doors and new security system; inside there is new flooring, trim and paint in the common areas.
Also, I would like to give a shout out to Geoff who keeps the building maintained on a regular basis. Any questions or concerns I have had are always immediately addressed and taken care of.
I would wholeheartedly recommend moving into any property that Stephen and Natalie are associated with.